Showing posts with label burnout. Show all posts
Showing posts with label burnout. Show all posts

Friday, August 31, 2012

Empowerment and Success


The term “empowerment model” has long been the term used to describe how advocates work with domestic violence survivors.   It is the understanding that only the victim/survivor can be the expert on their life. Advocates provide information, support, resources and education so that victims can make the best choices possible to become safe and self-reliant.  We strongly believe that empowerment is not something we give to the survivor.  Instead, it is something that is intrinsic to the survivor and it is our task to help the person find and expand their personal power.

When a woman comes to a crisis center for assistance in changing her life, she is often unaware that she has any power at all in her life.  Through the use of power and control, the abuser has diminished her belief in herself and her capacity for growth.

If we truly believe that empowerment is something that exists within each person, what then is the role of the advocate?  In the same way that a sapling has the capacity within to become a full grown tree, a survivor contains the capacity to be a strong woman.  However, without proper nourishment and support, that sapling may struggle and be less protected from the elements.  The job of the advocate is to provide the support, resources and education to encourage the growth of the individual into a woman who has power and control over her life. 

Support takes different forms during the progression from being under the power and control of the abuser to being in control of one’s own life.  When we plant a seedling, we may provide ground stakes and support lines to help the tree stand tall until its root system has expanded deep into the soil and taken hold.  Later, we slowly loosen that support as the tree is ready to stand on its own.  Too often we worry about disempowering a woman and remove the support too early or we smother her for fear that she may make a decision that will harm her or her children. 

In many ways, our definition of success has changed over the years.  The definition of success has increasingly been defined by funders so that we are mandated to worry more about moving a person along quickly to find transitional or permanent housing, a job, etc., rather than focusing on Judith Herman’s (see Trauma and Recovery) first stage of recovery from trauma – safety and stabilization.  This is not to say that housing and employment are not valuable and necessary.  However, we tend to lose focus on the need to allow time for the person to feel safe and stable enough to be able to reduce her trauma responses and make informed rational decisions rather than emotional reactive decisions.

Because of the need to provide good outcomes to funders or other interested parties (or for other reasons), we may find ourselves looking at a person who is seeking shelter or other supports and asking “will this person be successful in our program?”  The question we should be asking is “do we have what this person needs to be successful and, if not, can we find the resources to provide it?”  Even if the resources the person may seem to need (i.e. mental health, substance abuse, housing, etc.) are not initially available, are we able to provide the support the person needs in order to feel safe and stable? Assumptions made at the start of a person’s contact with a program about her capacity for success can be self-fulfilling prophecies.  Which outcome would you rather assume?


It also becomes imperative that we take a look at our definition of success.  If success means a linear progression from abuse to safety to independence, we may be setting ourselves up for perceived failure.  Understanding that success may be more of a process of small successes and setbacks rather than a straight shot to a successful event can lessen the pressure we place on a trauma survivor and reduce our own burn out and compassion fatigue. 

When I was first working as a shelter director back in the mid 90’s there was a woman, Bonnie, in the program who had come to us seeking shelter and an opportunity to engage in substance abuse services.  She was 43 years old and had been drinking steadily since the age of 13 and had been victimized as a child and an adult.  She stayed in the shelter for three months and then left on her own.  At first I felt that not only had she failed at maintaining her sobriety and safety, but that we had failed her.  Fortunately, my mentor at that time reminded me that we had given Bonnie three months of safety, sobriety and community that she had never experienced before.  It was not the success I was hoping for, but it was a success none-the-less.  Many people would have looked at Bonnie’s history and judged her as being at risk of failing the program.  However, Bonnie left the program with more information than she had when she came in.  She also knew she could return at any time. 

Trauma survivors are also very tuned into our attitudes and expectations.  If a trauma survivors senses that we are unable to see them as individuals capable of success, they will meet those expectations or fight against them. It is important that we find ways to take care of ourselves and challenge our own assumptions about people so that we can reflect an attitude of support and an expectation of success that supports rather than questions a survivor’s abilities. 

Tuesday, January 25, 2011

Book Review - Fried: Why You Burn Out and How to Revive by Joan Borysenko, Ph.D.


I have been under the weather the past couple of days and was fortunate to have Fried by Joan Borysenko at the top of my reading pile.  Dr. Borysenko used the social network, Facebook, to gather input from her Facebook Friends (FBFs) to write about people’s experiences with burnout.  By combining the input of her FBFs with research about burnout she was able to give a comprehensive view of the experience of burnout and the possibilities that come with surviving the experience.  The information she provides would be extremely helpful to anyone working in the field of domestic violence and sexual assault. 
Dr. Borysenko uses the allegory of Dante’s Inferno to map the progression of burnout from the descent into hell to the rise to Paradise.  In the first chapter she provides the stages of burnout with the first stage being “Driven by the Ideal” and the last stage as “Physical and Mental Collapse.”  I was extremely affected by the quote she provided from Thomas Merton’s Letter to an Activist which I think is very applicable to the work we do in our work to end violence against women and children.
“Do not depend on the hope of results.  When you are doing the sort of work you have taken on, essentially apostiolic work, you may have to face the fact that your work will be apparently worthless and even achieve no result at all, if not perhaps results opposite to what you expect.  As you get used to this idea you start more and more to concentrate not on the results but on the value, the rightness, the truth of the work itself.”
In this first section on the stages of burnout, Joan Borysenko provides writing exercises to help determine where a person may be on the continuum.  In other chapters she addresses the “depression industry” that fails to recognize the effects one’s life history and prefers to medicate symptoms rather than address trauma and grief and may have actually done more harm than good.  I found this section particularly interesting.
Dr. Borysenko also discusses the Adverse Childhood Experience studies of Dr. Vincent J. Filletti  and outlines how childhood experience effects out ability to maintain our physical and mental health.  She also encourages the use of McClelland’s Thematic Apperception Test and the Meyer’s Briggs to determine temperament and how one responds to stress.  It was not necessary for me to take the TAT to know where I would fall and I found it helpful in validating the work I currently do.  Dr. Borysenko recommends the use of such tests as a means of finding out whether or not one is working in a situation that will lead to increased risk of burnout. 
Dr. Borysenko’s wisdom and stories from her own life are beautifully intertwined with the wisdom of the FBFs that she invited to participate in discussion regarding burnout and the revival that occur once a person makes the journey from Hell to Paradise and the recognition that we can let go and move one to a new life with even greater excitement and productivity. 
I hope readers will find this book as wonderful as I did.  I plan to refer to it often
I will end with a quote Dr. Borysenko  included by John Milton (from Paradise Lost):  “The mind is its own place, and in itself I can make Heaven of Hell, a Hell of Heaven.”
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